Question: Where is my nearest Ramsey Winch Dealer?
You can locate your nearest dealer through the dealer locator. The dealer locator uses your area code to determine the nearest Authorized Ramsey Winch Dealer. Click here to go directly to the Ramsey Winch dealer locator.
Question: Can I purchase direct from Ramsey?
Ramsey products are available through authorized dealers only. Check on our dealer locator service to find the nearest dealer to you. Authorized dealers will be able to help you choose the right winch for your vehicle and application. Click here.
Question: Where do I take my winch if it needs service, warranty work, or any repairs?
If you have any problems with your winch or if your winch needs repair, we have several AUTHORIZED SERVICE CENTERS that can help you. The AUTHORIZED SERVICE CENTERS have specially trained service technicians that can service or repair your winch. Click here to see a listing of our AUTHORIZED SERVICE CENTERS.
Question: How can I identify which model winch I own?
The easiest way to determine which model you own is to locate the data plate on the winch. The data plate has the model name, serial number, safety information, load chart, etc. The data plate is located on the clutch housing for the majority of the winches we offer. However, the data plate may be at a different location for some of our industrial winches.
Question: What mounting kits are available for my vehicle?
We offer a wide variety of winch mounting kits for most vehicles. All of our mounting kits are specifically designed and tested for extreme winching applications. Besides being built to handle the pulling power of our winches, our winch mounting kits complement popular Ford, Chevrolet, and Dodge body styles while offering real protection from brush and limbs. Click here to find out which winch mounting kits are available for your particular vehicle.
Question: Do I ever need to lubricate my winch?
All the moving parts in the front mount planetary winches are permanently lubricated with high temperature lithium grease at the time of assembly. Under normal conditions factory lubrication will suffice. Consult your
owner's manual for specifics.
Question: How can I get a owners manual or parts breakdown?
There are several ways to obtain an owner's manual or parts breakdown. Several owner's manuals are available on our web site. Click here to see the owner's manuals that are available to download. Owner's manuals and parts breakdowns are also available at your local Ramsey Winch Dealer.
Question: How do I determine which winch I should purchase?
Choosing the right winch for your needs may seem complex, but it's actually quite simple. Two pieces of information, vehicle weight and line pull, are required to choose the right winch. To calculate your vehicle's Gross Vehicle Weight (GVW), start with the vehicle's curb weight and then add the weight of the supplies and equipment you'll typically be carrying. The rated line pull of the winch must be high enough to pull your vehicle's GVW while overcoming resistance encountered when you are stuck or on an incline. Ramsey recommends that you select a winch with a rated line pull at least 12% greater than your GVW.